Velocity Privacy Policy

TABLE OF CONTENTS

1. What Personal Data we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Data
3. How we share your Personal Data
4. Your privacy rights. How can I delete my account
5. Use by children
6. Interaction with third party products
7. Log files
8. Cookies and analytic tools
9. Specific provisions applicable under California privacy law
10. How to contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy.  If we implement significant changes to the use of your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
‍

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED‍

When you browse or visit our Website
‍
Personal Data we collect:
1. Cookies, analytic tools and log files
‍
Why is this personal data collected and for what purpose?
1. To manage our Website
2. To help us understand and analyze your usage of our Website
3. To provide you with specific Website features

Consequences of not providing the Personal Data
1. Certain non-essential Website features may not be available

When you make use of, or interact with our Website
When you use our "contact us" or similar features on our Website

Personal Data we collect:
1. Full name
2. Email address
3. Company name
4. Message / comments
5. Any other Personal Information you choose to share with us

Why is this personal data collected and for what purpose?
1. To receive and respond your request
2. To provide you with information about Velocity
3. To send you marketing communications
‍
Consequences of not providing the Personal Data
1. Cannot receive and respond your request
2. Cannot provide you information about Velocity
3. Cannot send you marketing communications

‍When we process your job application:
‍
Personal Data we collect:
1. Full name
2. Email address
3. Phone Number
4. Country
5. Resume/CV
6. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1. To process your job application
2. To assess the candidate

Consequences of not providing the Personal Data
1. Cannot process your job application
2. Cannot assess your suitability as a candidate


When you request us to provide you a demo:
‍
Personal Data we collect:
1. Full name
2. Work email address
3. Company Name
4. Job title
5. Any other Personal Information that you decide to supply us with
‍
Why is the Personal Data collected and for what purposes?
1. To provide you with a demo
2. To send you demo-related communications
‍
Consequences of not providing the Personal Data
1. Cannot provide you with a demo
2. Cannot send you demo-related communications
‍

When you make use of, or interact with our Platform
‍
Personal Data we collect:
1. Cookies, analytic tools and log files
‍
Why is the Personal Data collected and for what purposes?
1. To provide you with features and services in our Platform
2. To help us understand and analyze your usage of our Platform
‍
Consequences of not providing the Personal Data
1. Certain non-essential Website features may not be available

‍‍
When you create an account and log-in
‍
Personal Data we collect:
1. Full name
2. Work email address
3. Company name
4. Job title
5. Any other Personal Information that you decide to supply us with
‍
Why is the Personal Data collected and for what purposes?
1. To establish a business connection
2. To allow you to create an account
3. To allow you to log-in to the Platform
4. To customize your experience
5. To send you communications related to the beta services
6. To provide you with support
7. To answer your questions (e.g., support or quotes)
8. To send you account usage details
9. To send you marketing communications
‍
Consequences of not providing the Personal Data
1. Cannot allow you to create an account
2. Cannot allow you to log-in to the Platform
3. Cannot customize your experience
4. Cannot send you communications related to the beta services
5. Cannot provide you with support
6. Cannot answer your questions
7. Cannot send you with your usage details
8. Cannot send you marketing communications


When you make use of our Platform (freemium version of paying tiers)
‍
Personal Data we collect:
1. Full name
2. Work email address
3. Company name
4. Job title
5. Any other Personal Information that you decide to supply us and the Platform with
‍
Why is the Personal Data collected and for what purposes?
1. To provide you with ourservices
2. To send you services/updates related communications
3. To customize your experience
4. To provide you the services and support
5. To answer your questions (e.g., support or quotes)
6. To provide you with your account usage details
7. To send you marketing communications    
‍
Consequences of not providing the Personal Data
1. Cannot provide you with our services
2. Cannot send you communications related to the services
3. Cannot customize your experience
4. Cannot provide you the services and support
5. Cannot answer your questions (e.g., support or quotes)
6. Cannot provide you with your usage details
7. Cannot send you marketing communications
‍

When you attend a marketing event and/or we exchange business cards and you (or a third party) provide us with your Personal Data
‍
Personal Data we collect:
1. Email address
2. Full name
3. Phone number
4. Company name
5. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1. To establishing a business connection
2. To send marketing communications
3. To contact our service providers
4. To performing/execute the agreement
‍
Consequences of not providing the Personal Data
1. Cannot establish a business connection
2. Cannot send marketing communications
3. Cannot contact our service providers
4. Cannot perform/execute the agreement


When we use the Personal Data of our service providers, resellers, distributors, agents and/or finders (e.g. contact details)

Personal Data we collect:
1. Email address
2. Full name
3. Phone number
4. Company name
5. Payment details, to the extent that includes Personal Information
6. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1. To contact our service providers, agents and other partners
2. To performing/execute the agreement
‍
Consequences of not providing the Personal Data
1. Cannot contact our service providers, agents and other partners
2. Cannot perform/execute the agreement
‍

When we use the Personal Data of our service providers, resellers, distributors, agents and/or finders (e.g. contact details)

Personal Data we collect:
1. Full name
2. Email address
3. Phone number
4. Company name and details
5. Payment details, to the extent that includes Personal Information
6. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1.To contact our service providers, agents and other partners
2. To performing/execute the agreement
‍
Consequences of not providing the Personal Data
1. Cannot contact our service providers, agents and other partners
2. Cannot perform/execute the agreement


When we use the Personal Information of our customers (e.g. contact details)

Personal Data we collect:
1. Full name
2. Email address
3. Phone number
4. Company name and details
5. Payment details, to the extent that includes Personal Information
6. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1. To provide our products and/or services
2. To execute the relevant agreement with our customers
3. To send you contract-related communications
4. To send you marketing communications
‍
Consequences of not providing the Personal Data
1. Cannot provide our products and/or services
2. Cannot execute the relevant agreement with our customers.
3. Cannot send you contract-related communications
4. Cannot send you marketing communications


When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
‍
Personal Data we collect:
1. Social media profile
2. Any other Personal Information you choose to share with us
‍
Why is the Personal Data collected and for what purposes?
1. To reply and/or respond to your request or question
2. To establish a first business connection/ discussion
3. To send you communications that are of your interest

Consequences of not providing the Personal Data
1. Cannot reply or respond to your request
2. Cannot establish a first business connection/ discussion
3. Cannot send you communications that are of your interest
‍
‍Finally, please note that some of the above-mentioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

‍
2. HOW WE PROTECT AND RETAIN YOUR INFORMATION

‍2.1 Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
‍
2.2 Retention of your personal data. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

‍
‍3. HOW WE SHARE YOUR PERSONAL DATA

We may share your personal data as follows:

With our third party service providers to process your Personal Data for the purposes outlined above, including, without limitation:

• With cloud providers for hosting purposes;
• With service providers in order to help us manage our website;
• With email providers, marketing, CRM and other similar tools; and
• With customer support providers in order to help us manage support requests and receive product requests
• With analytic companies to help us understand and analyze data we collect (which may include Personal Data) in accordance with this policy.

3.2. With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies;

3.3. To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;

3.4 If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;

3.5 In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events; and/or

3.6 Where you have provided your consent to us sharing or transferring your Personal Data.
‍

‍4. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT

‍Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals:

• You have a right to access Personal Data held about you; and
• You have a right to amend or delete Personal Data.

To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we store, you can submit an access request by sending an email to privacy@velocity.com.  Your email should include adequate details of your request. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law.

‍
5. USE BY CHILDREN

‍We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. We do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@velocity.com.

‍
6. INTERACTION WITH THIRD PARTY PRODUCTS

‍We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
‍

‍7. LOG FILES

‍We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

‍‍
8. COOKIES AND ANALYTIC TOOLS

Cookies: Our Website may utilize “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our services and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the services. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

Google Analytics: The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
‍
Facebook Pixels and SDK: We use Facebook pixels or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/ choices or http://www.youronlinechoices.eu/.
‍
Through our Website, we may allow third party advertising partners to set technologies and other tracking tools to collect Personal Information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such information and other information (such as demographic information and past purchase history) with third party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third party websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising”. We may allow access to other data collected by the services to share information that may be useful, relevant, valuable or otherwise of interest to you.

HotJar: The Website uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.
‍‍
We reserve the right to remove or add new analytic tools.‍

9. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

‍9.1 California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@velocity.tech.  Please note that we are only required to respond to one request per customer each year.
‍
9.2 Our California Do Not Track Notice. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers.  Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers, but we may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Services.

‍10. CONTACT US

‍If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@velocity.tech.