Velocity Subprocessors

Last Update:  February 2024

To support delivery of our services, Velocity T.K. Ltd. (“Velocity”, “We”, “Our”) engages and uses data processors with access to certain customer data (each, a "Sub-processor"). This page provides important information about the identity, location and role of each Sub-processor. 

Infrastructure Sub-processors

Velocity uses the following Sub-processors to host customer data or provide other infrastructure that helps with delivery of our services:

Name

Purpose

Entity Country

Amazon Web Services (AWS)

Cloud hosting and infrastructure provider

EU
Amplitude

Product Analytics

EU
Auth0

User management

US
Google Analytics

Website & platform visitors and performance analytics

US
Google Cloud Platform

Cloud backend

EU
Honeycomb

Telemetry and analytics

US
HotJar

Website heat maps and behavior analytics tool

EU
LaunchDarkly

Product feature flags

US
Sentry

Error reporting

US
Slack

Communication

US
Splunk

Log analysis

EU
Velocity T.K., Inc

Provide services and support

US
Worknet

Turns customer (slack) messages into tickets

US
Zendesk

Customer Service

US

Velocity affiliates

Entity Name

Velocity T.K., Inc

Country

US

Updates

As our business grows and evolves, the Sub-processors we engage may also change. 

In case you would like to register to get updated about notifications of new Sub-processors of Velocity, please send your details to Velocity to privacy@velocity.tech and you will get updated if something changes.